Privacy Policy
This Privacy Policy explains how A2Z Airport Parking Ltd collects, uses, shares and protects your personal data when you use our website to compare and book UK airport parking services.
By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our website.
A2Z Airport Parking is operated by A2Z Airport Parking Ltd, a company registered in England and Wales (company number 10693802).
Registered office:
390 London Road, Mitcham, England, CR4 4EA
1. Who we are
A2Z Airport Parking Ltd acts as a UK airport parking comparison platform and booking agent. We help customers compare and book off-site airport parking (including Meet and Greet and Park and Ride) with third-party parking providers. We do not own or operate car parks.
For UK data protection purposes, A2Z Airport Parking Ltd is the data controller for personal data collected through this website.
In this policy, references to "we", "us", "our", "booking agent", "comparison platform" or "booking platform" mean A2Z Airport Parking Ltd. References to "you" or "your" mean the customer. References to "parking provider" or "service provider" mean the third-party company that supplies the parking service.
2. Personal data we collect
We may collect:
- Contact details, such as name, email address and phone number
- Booking details, such as airport, dates, times, parking product and booking reference
- Vehicle details, such as vehicle registration
- Payment-related information, handled securely by payment processors
- Customer support communications, including messages, emails, calls and complaints
- Technical data, such as IP address, browser/device data, pages visited and approximate location from IP
- Marketing preferences, such as newsletter consent and unsubscribe choices
- Account information if you create or use a customer account for Manage Booking
We do not store full card details on our servers.
3. How we use your data
We use your data to:
- Provide quote comparisons and process bookings
- Send booking confirmations, updates and service messages
- Share required booking details with the selected parking provider
- Help manage, amend or cancel bookings
- Respond to customer queries and complaints
- Prevent fraud and keep our website secure
- Improve our website and customer experience
- Send marketing only where you have consented
- Comply with legal, tax and accounting obligations
4. Legal bases under UK GDPR
We process your data under the following legal bases:
- Contract: to provide quotes, bookings and related services
- Legitimate interests: to operate, improve and protect our business
- Consent: for marketing and certain cookies where required
- Legal obligation: for tax, accounting and compliance purposes
5. Sharing your data
We may share your data with:
- Third-party airport parking providers to fulfil your booking
- Payment processors to process payments securely
- Website hosting, IT, analytics, email and customer support providers
- Professional advisers, such as accountants or legal advisers
- Authorities where required by law or to protect rights and safety
Some providers may process data outside the UK. Where this happens, we use appropriate safeguards.
6. Cookies
We use cookies and similar technologies to run the website, remember preferences, understand usage and improve performance. You can manage cookies through your browser settings or any cookie controls provided on our website. For full details, see our Cookie Policy.
7. Data retention
We keep personal data only for as long as necessary.
Booking, payment and accounting records may be kept for up to 7 years. Customer support and complaint records may be kept where needed for dispute or legal purposes. Marketing data is kept until you unsubscribe or withdraw consent.
8. Security
We use reasonable technical and organisational measures to protect your information. However, no internet transmission or system can be guaranteed as completely secure.
9. Your rights
Depending on your circumstances, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where processing is based on consent
- Complain to the UK Information Commissioner's Office
10. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal data.
11. Contact us
For privacy questions or data requests, please contact us at info@a2zairportparking.co.uk, via our website contact page or write to:
A2Z Airport Parking Ltd
390 London Road
Mitcham
England
CR4 4EA
You also have the right to complain to the UK Information Commissioner's Office, although we would appreciate the opportunity to resolve your concern first.
Related policies
For full booking conditions, see our Terms and Conditions.
For cancellation and refund rules, see our Cancellation Policy.
For how we handle personal data, see our Privacy Policy.
For cookies and similar technologies, see our Cookie Policy.
